If you have booked your London Big Ticket and select to visit Shrek's Adventure! London first, you will need to arrive at the date and time specified on your booking confirmation. Upon arrival to the attraction you will be provided your tickets for Shrek's Adventure London and the other Merlin Entertainments London attractions you have purchased. You can then complete you Shrek's Adventure! London experience and then have 90 days to visit the other London attractions.
At The London Dungeon and SEA LIFE London, they will book you into the next available time slot/show time when you arrive. Alternatively, when collecting your tickets from Shrek's Adventure! London, our admissions team will be happy to advise of the remaining availability at our other London attractions and book you in, subject to availability. Please note entry at any given time or day is subject to availability and pre-booking is not possible.
Combination tickets purchased from another attraction such as the Coca-Cola London Eye, SEA LIFE London, The London Dungeon or Madame Tussauds London must be booked into a show time before starting your tour.
On arrival you will need to exchange your confirmation or voucher for your Shrek’s Adventure ticket at our box office and join the entry queue at your designated show time. Please note that London Big Tickets do not guarantee you entry until you have exchanged them at our box office.
If we are sold out for the day (highly likely in peak times) then you will be asked to book for another day.