A helper or carer is welcome to accompany a paying disabled visitor without charge, however documentation is required. Only one carer can receive free entry per paying disabled guest.
Please feel free to book a standard ticket online to obtain our online discount, and then pre-book your free carer ticket by clicking here.
We will issue the free carer ticket upon your arrival. Please ensure to bring documentation with you in order for our team to issue your free carer ticket on the day.
To receive the free carer ticket, you will need to provide documentation that provides evidence of your disability:
• Entitlement to Disability Living Allowance for children under 16 or Personal Independent Payments for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
• Attendance Allowance or Carer's Allowance letter of award
• A Blue Badge
• In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).
• International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)