A helper or carer is welcome to accompany a paying disabled visitor without charge, however documentation is required. Only one carer can receive free entry per paying disabled guest.
Please feel free to book a standard ticket online to obtain our online discount, and we will issue the free carer ticket upon your arrival. Please ensure to bring documentation with you in order for our team to issue your free carer ticket on the day.
To receive the free carer ticket, you will need to provide documentation that provides evidence of your disability. We ask for this to ensure that guests who need it can get the best possible assistance and to guarantee that this system is not abused. Evidence can be your blue/orange badge, a DLA letter or a letter from your doctor or physician.