I have booked my tickets online, but have not received my e-mail confirmation? Please check your junk and spam folders as at times emails can automatically be sent here. If you still do not see your confirmation email and/or tickets please click here to access your booking. Related articles I haven't received my print at home tickets? I would like to cancel my booking. I have booked my tickets over the phone, but have not received my e-mail confirmation? I have lost property, who do I contact? How do I get to Shrek's Adventure London by Tube?