I have booked my tickets online, but have not received my e-mail confirmation? Please check your junk and spam folders as at times emails can automatically be sent here. If you still do not see your confirmation email and/or tickets please click here to access your booking. Related articles I haven't received my print at home tickets? I have not received my ticket confirmation email – what should I do? Do you offer a e-ticket/print at home option? When I login to edit my time and date for the other attractions I have booked in my combination ticket it says ’there are no packages left to book’ what do I do? Is there a fee for changing the date/time of my tickets on Booking Portal?