To book a Wheelchair entry reservation slot, please click here and complete a form providing us the relevant details to complete your booking.
Alternatively, please call 0207 967 8027 (Monday to Friday 9am – 4pm). Please note, We are unable to book any tickets through this phoneline.
During peak times, time slots do sell out quickly and therefore we strongly recommend pre-booking in advance.
To ensure the safety of our guests we are only able to admit one wheelchair user per hour due to fire evacuation procedures.
Please note: Wheelchairs must not be over the width of 27 inches wide and must be able to navigate tight angles and uneven flooring. Unfortunately we are unable to admit mobility scooters