Yes, Shrek's Adventure London is Wheelchair Accessible , however it may not be possible for all guests to access the 4D Magic Bus. Upon arrival at Shrek’s Adventure please speak to a member of the team at the entrance and they will assist in your entry into the attraction. The entrance is step free and on ground level. Access to the first floor is via a lift.
The majority of the tour is on level pathways however the floor of the Magic Bus Depot and the Rickety Bridge have an incline and some floor surfaces are uneven.
There are also restrictions on the Magic Bus, please click here for more information
Wheelchairs must not be over the width of 27 inches wide and must be able to navigate tight angles and uneven flooring. Unfortunately we are unable to admit mobility scooters.
Please note: To ensure the safety of our guests we are only able to admit one wheelchair user per hour due to fire evacuation procedures.
To book a Wheelchair Time slot or booking, click here and complete a form providing us the relevant details to complete your booking.
Please note, we're unable to make on the day bookings for wheelchair slots. For on the day visits, please speak to our onsite team to discuss the remaining availability. During peak times time slots do sell out quickly and therefore strongly recommend pre-booking in advance. Our team aim to respond within 48 hours of receiving your request.