If you think payment has been deducted twice from your account, please contact us here with your post code and the last four digits of the card you paid with. If you have an order reference number, please provide this as well and a member of the team will be in touch.
Articles in this section
- How can I contact you via the phone?
- What is the London Attraction Booking Portal?
- Can I use PayPal to purchase my tickets?
- What payment cards do you accept for an online booking?
- What if I have been charged twice?
- Can I buy tickets for 2017?
- What is my time slot?
- What if I'm running late for my time slot?
- I have received an error message when making a booking.
- Why do I have to select a visit date?