If you think payment has been deducted twice from your account, please contact us here with your post code and the last four digits of the card you paid with. If you have an order reference number, please provide this as well and a member of the team will be in touch.
Articles in this section
- Can I use PayPal to purchase my tickets?
- What payment cards do you accept for an online booking?
- What if I have been charged twice?
- What is my time slot?
- I have received an error message when making a booking.
- Why do I have to select a visit date?
- Why do I have to select a time slot?
- What is online best price guarantee?
- Why are tickets for some time slots slightly more expensive than others?