Anyone wishing to visit will need to pre-book a ticket in advance, this includes promotional offers / vouchers. Pre-book your time slot on your chosen visit date by following the instructions below. Once you have reserved please be sure to bring your original voucher with you to gain entry.
- Locate your voucher code; most promotional vouchers will have a code printed on the voucher, usually towards the bottom - it will generally begin with the letter ‘V’ followed by a small string of numbers. Some codes may not begin with V, but will still be found near the base of the voucher and consist of a small number of numbers and/or letters.
- Click here and type in the code - if it is a valid code it will take you to your relevant offer.
- If you cant find the right offer for the voucher you have, please email a photo of your voucher to SALondon@merlinentertainments.biz so that we can investigate for you - we'll get back to you as soon as we're able.
Remember: You must always bring your original voucher with you to enter the attraction with your tickets. Failure to provide the correct, valid voucher will void your ticket purchase.