No need to cancel, just log in to the Booking Portal to change the date of your ticket and reschedule instead. You can do this by selecting your current booking on the left, change it to the new date you’d like to visit and click ‘Save’.
Articles in this section
- I'm a Merlin Pass holder, do I need to pre-book?
- Where can I find information on Merlin Passes?
- I’ve already used my pre-book allocation but would like to book for Summer instead, can I cancel?
- I thought the summer pre-book tickets were being released in May, why are they being released now?
- Are there restrictions for using my Merlin Pass at Shrek's Adventure?
- How do I purchase Merlin Pass Friends and Family tickets?
- How do I redeem my Premium Merlin Annual Pass Share the Fun Vouchers for Shrek's Adventure?