How can we help you?
Covid-19 - Information for Guests
Important information regarding the impact of COVID-19 on our attraction
What's inside Shrek's Adventure London?
Everything you need to know for planning a Shrek-tacular day with us
All you need to know on our great range of tickets available both here at the Shrek's Adventure London but also Merli...
Help with making and changing bookings
When are we open and the best times to visit
Location & Directions
Where are we and the best way to reach us
Information regarding The Sun Superdays free tickets promotion
Discounts and Promotions
Information on using 2 for 1 Vouchers, Corporate Discounts, 3rd Party Tickets and any other promotions
Everything you need regarding using a Merlin Annual or Membership Pass with us
Help and information regarding access, pricing and booking
Schools and Groups
All you need for planning a Shrek-cellent day out with a group or school
4D Magic Bus Experience
All the low down on Donkey's Magical 4D Bus
Information about us, our history and how to feedback to us
- COVID-19 Update - Temporary Closure
- Why do I need to book online?
- What is Shrek's Adventure! London?
- How do I book a combination ticket?
- I am booking combination ticket, can I book times for the other attractions?
- How do I redeem a 2 for 1/Promotional Voucher?
- Can I pre-book my entry with a Merlin Pass?
- Are there restrictions for using a Standard or Premium Merlin Annual Pass at Shrek's Adventure?
- Is Shrek’s Adventure! London accessible for wheelchair users?
- How can I book a Wheelchair time slot?
- Covid-19 - Information for Schools with a School Trip Booking
- Can I contact you via Live Chat?
- How do I contact your Customer Service team?