Booking Help

Booking Portal

• What is the Account Holder Portal?
• Can I change my visit time or date after my original visit time or date via Booking Portal?

Online Booking Help

• Can I use PayPal to purchase my tickets?
• What payment cards do you accept for an online booking?
• What if I have been charged twice?
• What is my time slot?
• I have received an error message when making a booking.
• Why do I have to select a visit date?

See all 8 articles

Tickets & Confirmations

• Do you offer a e-ticket/print at home option?
• Can I change the name on my booking?
• I have made a booking but have not received my tickets

Amending a Booking

• I would like to cancel my booking.
• Can I change the date/time of my booking?
• What if I'm running late for my time slot?